Refund policy
7DayLabs / PlayDSA · 22 September 2026
Eligible refunds
Refunds are available for duplicate charges for the same account and lifetime pass, or failure to deliver purchased access after a verified payment. Report failed delivery to support so we can restore access; if we cannot deliver it, we will refund the purchase.
Other requests
Change of mind, non-use, or the early-access scope clearly described before purchase are not grounds for a refund, except where applicable law requires otherwise. A cancelled or failed payment that did not charge you needs no refund.
How to request help
Email support with your account email and Dodo receipt or payment ID. Do not send passwords, OTPs or card details. We will verify the charge and access record and respond. Approved refunds return to the original payment method; processing time depends on the provider and bank.
What happens to access
A full refund removes the paid access associated with that purchase. Refunding a duplicate charge does not remove access granted by another valid purchase.